Fort Wayne, Indiana Jobs
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Jobs
Enters orders into the custom SIRVA software system database for domestic/international autos
Updates orders when necessary, including date changes and service changes.
Dispatches domestic/international auto orders; enters revenue and payable upon delivery.
Ensures explanatory notes are entered into the system to let other SIRVA/Alliance staff members know the exact status of orders.
Communicates with high level executive corporate transferees (carriers and booking agents) to confirm orders and set clear expectations for service dates and service items; gathers street and email addresses, phone numbers and any other pertinent information and update systems accordingly.
Routes confirmed orders to the Dispatch Department (scheduler, carriers and booking agents).
Clarifies any pertinent information to ensure a successful dispatch.
Responds promptly and accurately to a variety of inquiries via phone, email and messages. These inquires could come from Movers/Corporate Customers/Transferees/Carriers/Drivers/or SIRVA-Alliance Associates.
Performs all other duties as assigned by management or needed to support business operations.
Qualifications and Preferred Skills
A minimum of two (2) years in a fast-paced environment.
Moving/relocation company experience would be helpful.
Ability to work as part of a team.
Ability to work flexible hours and weekends.
Excellent communication skills; ability to manage stressful situations and maintain a pleasant demeanor.
Problem solving ability with attention to detail.
Proficient PC skills and ability to learn new software.
Fluent in Outlook, Word and Excel with strong data entry skills.
Ability to prioritize workload.
Education and Certification Requirements
High school degree or equivalent.
At least two years of advanced education in a business field
Associates degree or business diploma required (or equivalent experience) This is a hybrid position.
SIRVA Worldwide Relocation and Moving is a global leader in
moving and relocation services, offering solutions for mobility programs to
companies of every size. With 75 owned locations and more than 1,000 franchised
and agent locations in 177 countries, we offer unmatched global breadth
supported by localized attention and innovative technology that strikes the
right balance of self service and human support. From relocation and household
goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team
Relocations, Allied, northAmerican, & SMARTBOX) provides the only
integrated moving/relocation solution in the industry. By leveraging our global
network, we deliver a superior experience that only a one-stop shop can
provide. We re a team that works globally to provide the best service locally
a company that is everything you need, everywhere you need it. For more
information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! At SIRVA, were committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
Job ID: 3338324285627647226
Fort Wayne, Indiana, 46825