Associate Dean of Students and Director, Student Assistance Center - 1014537

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Office of the Dean of Students

Job Summary
The Associate Dean of Students and Director, Student Assistance Center is a full-time academic professional staff member in the Office of the Dean of Students within the Division of Student Affairs. The Associate Dean of Students reports directly to the Associate Vice Chancellor for Student Affairs and Dean of Student Support and Advocacy (Dean of Students). The Associate Dean is responsible for the overall management of the Student Assistance Center with 10 full-time staff, including staff responsible for Off-Campus Community Living and Basic Needs Coordination.

The Student Assistance Center serves as the first point of contact for students who call, email, or walk into the Office of the Dean of Students. Staff members help students understand university policies and procedures, educate them about and connect them to campus resources, and support students in crisis. The Associate Dean directs the daily operations of the Student Assistance Center, supports the university's threat assessment efforts, coordinates student crisis services, and participates in a variety of university committees, activities, and events. The Associate Dean will work to address the needs of students who struggle in such areas as psychological health, physical health, crime victimization, relationship issues, economic concerns, and social adjustment through a variety of interventions, referrals, and follow-up services. Where appropriate, the Associate Dean will be asked to represent the Associate Vice Chancellor for Student Affairs and Dean of Student Support and Advocacy at meetings on and off campus. Incumbent is responsible for implementation of an assessment strategy for the Student Assistance Center, Off-Campus Community Living, and Basic Needs.

Duties & Responsibilities

• Direct the daily operations of the Student Assistance Center in the Office of the Dean of Students, including staff supervision and evaluation, budget operations and management, policy/procedure development, and publications review.
• Coordinate the Emergency Dean Program including selection, training, and supervision of staff who maintain "after-hours" on-call responsibilities to assist in crisis intervention involving university students (e.g., accidents, injuries, assaults, hospitalization); routinely be available for back-up, consultation, or in-person responses as needed.
• Serve on the university's Threat Assessment Team for students and non-students. Serve as the primary liaison to the Director of Threat Assessment for student-related cases.
• Develop and coordinate policies and procedures relative to all students; oversee annual production of student related policies and other documents.
• Provide advocacy on behalf of students seeking assistance with problem resolution.
• Represent the Dean of Student Support & Advocacy on university and Student Affairs committees, as directed.
• Oversee implementation of several university policies, including Student Code policies •1-501: Class attendance, •2-102: Mandated Assessment, •2-105: Policy and procedures for Medical Withdrawal, •2-106: Policy and Procedures for Retroactive Medical Withdrawal, and Campus Administrative Manual policy ASA-03: Awarding Posthumous Citations.
• Prepare and maintain appropriate periodic/special operations reports and surveys.
• Serves as liaison with community leaders including Chief of Police, City Council, and community service organizations.
• Collaborate with University Advancement to cultivate and implement d evelopment programs to strengthen the financial resources of the unit.
• Develop and maintain collaborative relationships with academic unit administrators, the Office of University Counsel, and student affairs partners.
• Promote the security and safety of students and exercise appropriate procedures for crisis and risk management.
• Perform other duties as assigned.

• Master's degree in college student personnel, higher education administration, counseling, or related field required.

• Minimum five years of increasingly responsible experience in Student Affairs or related field.

• Working knowledge of current assessment instrumentation and survey design and ability to construct recommendations from evaluative and assessment data.
• Three or more years of experience at the Director level or above.
• Experience serving on a threat assessment team.

• Demonstrated ability to use excellent verbal, written, and listening communication skills with tact and diplomacy with a range of constituencies (faculty, students, administrators, par