Sheffield, AL

Benefits Specialist

Sheffield, Alabama Jobs

35660 Jobs

Compensation, Benefits, and Job Analysis Specialists Jobs

$56,777 - $69,394

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Overview Serves as a member of the Human Resources team by providing information and service to employees, managers and external customers. Assists in coordinating all aspects of the Helen Keller Hospital benefits program, to include conducting new employee orientation and other informational education sessions, processing employee benefit changes and supporting a variety of employee recognition programs and events. Counsels with and advises employees on eligibility, provisions and other matters related to benefits in such plans as the health, dental, vision, 401(k) and 457(b) plans, group life insurance plan and the long term and short term disability plans. Creates and assists in the preparation of employee benefit booklets and other employee benefit communications such as monthly articles, flyers, etc. Responsible for new hire and miscellaneous benefit data entry. Assists in answering benefits department and front desk telephones. Serves as back up support to the front desk as needed. Responsibilities Maintains an extensive working knowledge of the front desk procedures and duties to include knowledge of the hospital, its employees, its departments and its policies. Must possess a good knowledge of the various forms that are offered in HR. Acts as a backup to the front desk for lunches, off days, and whenever needed. Answers questions and counsels employees on all benefit plans. Assists employees in completing benefit forms or completing online benefit system. Answers Benefits Department phone by the second ring, if possible. Responds with empathy, accuracy, and compassion in a timely manner. Maintains excellent customer service at all times. Researches and resolves benefit problems and issues. Follow up as quickly as possible, preferably within 24 hours. Sustains a good working knowledge of all current benefit laws and regulations. Processes and enters employee benefit forms to include life changing events and new employee orientation forms within the appropriate pay period in HRIS system. Ensures all documentation needed to enroll or change benefit coverage is received. Work reinstate emails from data specialists. Enters all EOI approvals from disability and life insurance carrier in HRIS System. Day to day contact or liaison with the third party administrators for health, dental, vision, cobra, disability, life insurance and flexible spending account benefit plans. This includes researching and resolving employee, billing and file issues and working all reports. Counsel employees and beneficiaries regarding life insurance death claims. Complete and provide life insurance company with all documentation and information necessary to process the claim. Audits employee plan censuses and billing documentation to ensure accuracy before premium payment is remitted. Processes and calculates monthly insurance premium invoices (dental, vision, reinsurance, LTD and STD, life insurance, flexible spending account, FML and voluntary benefits) and requests premium checks to be mailed prior to grace period due date. Must be completed in timely manner to avoid discontinuation of coverage. Presents and coordinates benefit education orientation/seminars/classes for new and regular employees. Creates and updates benefit communication materials to include new employee orientation slides, new employee orientation booklet, monthly articles, flyers, benefit announcements, Open Enrollment communications, etc. Creates and mails invoices for all benefit deduction arrears balances due from terminated and LOA employees in a prompt and timely manner. Negotiate and implement payment plans as needed. Calculates and reconciles all monies and receipts received in the department for deposit to the Hospital Business Office by the end of each week. Works audit reports and creates and mails letters to employees Qualifications Education Bachelor degree preferred from an accredited university or college, preferably in Human Resources, Business Management, or Marketing/Public Relations. Experience Minimum of two (2) years Human Resources experience working with or administering employee benefit plans. Marketing/Public Relations, public speaking, business writing or event planning experience preferred. Comparable education and experience will be considered. Additional Skills/Abilities Must be able and willing to work in a stressful, fast paced environment. Must be creative and very detailed with the ability to effectively communicate with employees and managers regarding sensitive and often complicated issues. Excellent oral presentation skills required. Must be able to set priorities, coordinate and organize multiple tasks and maintain control of large workflow. Must be able to plan events, write articles, and create detailed communication materials. Must be proficient in routine mathematical computations and analyses. The ability to read, comprehend and prepare moderately complex written material, such as government regulations or policies and procedures is required. Must be able to work without close supervision and to exercise independent judgment. Must be proficient in the use of a personal computer, word processing, data entry, spreadsheet software, Power point, and e-mail. About Us

Job ID: 8739062182417631463

This job is located in

Sheffield, Alabama, 35660

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