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Case Worker

Indianapolis, Indiana Jobs

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Department Information

The Indiana University School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.

Job Summary

Department-Specific Responsibilities
  • Provides coaching support and guidance to IUSD students experiencing challenges to success such as time management, balancing responsibilities, relationship/belonging, homesickness, anxiety, and depression.
  • Connects IUSD students with campus and community resources to address situational needs.
  • Collaborates and serves as liaison between IUSD with key campus partners including Counseling & Psychological Services (CAPS) and the Office of Student Advocacy and Support (OSAS).
  • Supports and creates programming efforts at IUSD and on campus centering around motivation, academic support, health, overall wellness and sense of belonging.
General Responsibilities
  • Provides direct services and acts as central point of contact for students who have experienced sexual, physical or other misconduct.
  • Conducts situational analysis and provides assistance and counseling to improve clients' social and psychological conditions.
  • Assesses safety concerns, provides an overview of campus resources, and provides immediate and ongoing assistance to students in need.
  • Helps guide students through procedures for various issues (requesting grade changes, withdrawing from classes, housing concerns, academic or administrative appeals) and providing assistance to ensure that students receive interim measures.
  • Assists students with establishing a support network of family, friends, and community resources and creating personal development plans.
  • Identifies and connects students to campus and community resources (direct or indirect referrals); accompanies students to informal or formal meetings with instructors or administrators as needed/requested.
  • Reviews university policies and procedures with students. Reviews procedures for investigations, judicial hearings, appeals, etc.
  • Maintains case records in a secure and confidential manner, maintains statistics and administers ongoing program evaluations.
  • Serves as a member of the sexual violence prevention and advocacy team, providing outreach and raising awareness about prevention and advocacy services provided by the department.



  • Bachelor's degree in counseling or social work.
  • Master's degree in counseling or social work.

  • 1 year of experience working with survivors of sexual or physical assault (preferably in a counseling or advising capacity).

  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrated time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Seeks to acquire knowledge in area of specialty.
  • Highly thorough and dependable.
  • Demonstrates a high level of accuracy, even under pressure.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IUPUI Campus

Downtown Indianapolis, Indiana

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Health Services

Job Family: Social Work

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at ***** or by visiting IUPD.

Contact Us

Request Support
Telephone: *****

Job ID: 7402502969085770214



Case Worker

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This job is located in

Indianapolis, Indiana, 46227