***This is a full-time, 40 hours per week position located at a client site in Crystal Lake. Must be able to work Monday through Thursday 8am - 5pm and Friday 8am - 1pm. ***
Benefits
- $10,000 Tuition Reimbursement per year ($5,700 part-time)
- $6,000 Student Loan Repayment ($3,000 part-time)
- $1,000 Professional Development per year ($500 part-time)
- $250 Wellbeing Fund per year($125 for part-time)
- Annual Employee Merit Increase and Incentive Bonus
- Paid time off and Holiday pay
The
Client Office Phlebotomist
reflects the mission, vision, and values of NM, adheres to the organization s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Performs phlebotomy and other lab specimen collections per age related standards.
- Provides appropriate post-phlebotomy patient care.
- Identifies need for patient medical assistance and call code as appropriate.
- Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
- Use manual requisitions and labels specimens appropriately.
- Label and process specimens according to establishes protocols and policies.
- Must effectively procure blood specimens from infant, adult, geriatric, and wheelchair bound patients.
- Must demonstrate competency for age related responsibilities.
- Understands the operation and maintenance of equipment pertinent to the job.
- Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned.
- Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
- Prioritizes tasks and is able to multi-task.
- Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate.
- Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers.
- Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others.
- Uses organizational and unit/department resources efficiently.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Participates in efforts to reduce costs, streamline work processes and improve and grow services we provide.
- Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
- Provides follow up on test results to appropriate individuals in a professional and courteous manner.
- Continuously updated on information by reading emails and demonstrates compliance in MediaLab.
- Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety.
- Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
- Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Complies with all organizational policies regarding ethical business practices.
- Performs clerical duties directly related to handling and processing of lab specimens.
- Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results.
- Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
- Demonstrates the values of team concept on a consistent basis.
- Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
- Travel to additional sites when needed.
Required:
- High School diploma or equivalent.
- Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting.
Preferred:
- Experience performing phlebotomy on a broad range of patient s types.
- Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
- Familiar with medical EMR systems.
- Knowledge of medical terminology.