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Agency

Consumer Sales - Project Lead

Irving, Texas Jobs

75063 Jobs

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designing

design

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call center

5/15/2022
Consumer Sales - Project Lead

About You

You are a strong customer-centric thinker focused on improving existing processes while continuing to implement new ways to improve performance to meet objectives and goals. You have the ability to create a strategic vision as well as the ability to project manage and execute the vision. You know how to use project management tools to meet deliverables and functional expectations. You are a self-starter who can lead conversations with efficiency and effectiveness.

About Us

We are a fast-paced organization with a new and engaging leadership team that is focused on reinventing our processes and procedures to align with corporate strategy. We are a highly-engaged, high-energy organization that delivers quality products to our clients that are easy to understand and implement across multi-functional sales organizations. We have clear and direct goals and communications throughout our interactions with peers and leaders in a cross-functional structure.

About the Role

This role reports to the Director of Consumer Sales Operations and supports the customer-facing sales organizations by designing and implementing world-class ordering capabilities. This will be accomplished through creativity and original thinking, compelling approaches, and building lasting relationships.

Responsibilities

Design and implement system functionality for internal sales employees and external sales partners.
Monitor and assess sales results to measure the success of system performance.
Ensure proper usage of sales tools to ensure the quality of sales, reduce churn and drive growth.
Work closely with IT, marketing, sales teams, support, management, and external partners.
Identify opportunities and drive improvements across all sales channels.
Improve system usability and performance that result in operational efficiency.
Propose changes to existing processes that drive revenue growth or cost out of the business.

Qualifications

5+ years of Telecommunications and IT, Sales, or Project Management experience
Strong knowledge of call center operations and direct sales results
Knowledge of Agile implementation guidelines; Certified Scrum Product Owner (CSPO) desired
Prior experience using Jira/Wiki preferred
Bachelor's degree required. MBA or related post-graduate degree preferred.

Job ID: 141959414107958495

Agency

Agency

Consumer Sales - Project Lead

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This job is located in

Irving, Texas, 75063