HomeTexasCSR in Pasadena, Texas
EmployBridge ProLogistix

Pasadena, TX

CSR in Pasadena, Texas

LocationPasadena ,TX ,US, 77507, Pasadena, Texas 77505
Employment TypeContractor
Date Posted2022-06-15
Direct Apply
Yes
Valid Through2023-02-08

Job Description:

Description

Job Duties and Responsibilities: Assists customers and drivers by phone, in person, and by e-mail providing them with timely answers and great customer service. Processes shipping and receiving documents with customer and company WMS systems. Maintains and coordinates daily shipping/receiving schedule with Operations, customers, and drivers. Presents timely communications to management team about on-going issues or new developments with customers that may affect the current and future status. Assists with other duties including month-end inventory reconciliation, corrective action responses, month-end closing process, etc. Acts as back-up mainly for Customer Service Lead but can back up any of the other team members as needed.

Job Requirements

Possess the following skills and knowledge: Strong customer service and interpersonal skills; including good decision-making skills. Ability to resolve customer/CSR/driver issues quickly and creatively. Familiar with CSR services and trucking operations. Available to work in multiple-shift operation, weekends, and OT as needed on short notice when required. Strong organizational skills; attention to detail. SAP and skills preferred. Along with inventory control. Must understand WMS system functions. Good computer skills: Microsoft Word, Excel, TMS.

Apply Now

Job ID: 4312175133600064431

Pasadena, Texas Jobs

77505 Jobs

EmployBridge ProLogistix Jobs

customer

customer service

service

shipping

receiving

documents

schedule

operations

communications

management

inventory

reconciliation

interpersonal

interpersonal skills

organizational skills

attention to detail

sap

inventory control

microsoft

word

excel

One Click Easy Apply with Gigzio

by clicking on apply, you agree to our
Terms of Use and Privacy Policy