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Agency

Agency

Customer Experience Representative Jobs Near Me

Lafayette, Louisiana Jobs

70509 Jobs

Enterprise Holdings Jobs

Customer Service Representatives Jobs

training

sales

5/15/2022
$31,906 - $38,996

Responsibilities:

  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G. E. D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support


  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following shift/schedule:

Job ID: 1636810632590520675

Agency

Agency

Customer Experience Representative Jobs Near Me

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This job is located in

Lafayette, Louisiana, 70509