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Aston Carter

Lincolnshire, IL

Customer Service (Hybrid Remote) in Lincolnshire, Illinois

Location125 Schelter Rd, Lincolnshire, Illinois 60069
Employment TypeContractor
Date Posted2022-09-07
Direct Apply
Valid Through2023-01-15

Job Description:

This is a Hybrid position. We are looking for someone that resides in our area to be able to come into the office a few times a week.

Starting in July, will be IN office 2 days a week. One day will be decided by manager and the other will be picked by the employee. We are hoping for 3 days in office by 4th quarter but the numbers will determine.


This role is responsible for assisting customers on the International Distribution side of the business. You will be working as a customer service representative on a team of 25, responsible for order entry and customer care. Maintain customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to customer demand processing, record keeping PO and MRA processing.

Job Duties:

-Assist customers on the International Distribution side of the business.

-Update customer orders internationally

-Place customer orders using EDI/CRM in house systems

-Place 30-40 large orders a day

-Data entry

-answering inbound calls

-Make outbound calls to follow up with customers

-Assist with sales

-Use Microsoft Excel Spreadsheets to find part numbers and orders

-Use Lotus Notes internally

-Use AS400 to enter orders

-Assist team with customers

Product made in Japan>gets shipped here> arrives at port>trucker to pick up>goes to warehouse> goes to customer>etc…


Monday through Friday

8am to 5pm

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call ***** or email ***** (%*****) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job ID: 8498925545973083686

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