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Randstad US

Augusta, ME

Data and Reporting Professional Service Lead

Location1434 Stovall St, Augusta, Maine 04330
Employment TypeContractor
Date Posted2022-08-08
Direct Apply
Valid Through2023-03-16

Job Description:


The Data and Reporting Lead is a technology focused role that will oversee the data partner channel, will develop and maintain the highest levels of data competency, accuracy standards and reporting capabilities across all of the RSR techs. The Lead will develop a strategy for leveraging data to gain a deeper insight into RSR's business and impact on our managed programs.

The Technology and Client Optimization team is responsible and accountable for driving our existing tech stack initiatives, including project deployment, innovation, planning, implementation activities and RSR portfolio support. This role will be utilized to elevate strategies used for new client implementations and BAU accounts where enhancements or optimization are required. The Data and Reporting Lead will manage a team of data analysts responsible for supporting the activities of our RSR client portfolio as it relates to the RSR technology stack. This role will act as support for client delivery and the clients to resolve day to day technology challenges, reporting support, data integrity and subsequent data loading activities.

This position will play a key role in supporting this area to accomplish all of its initiatives by:

  • Engage with multiple clients in their vertical to promote success and value in the utilization of technologies that support our MSP, iMSP and RPO clients.

  • Develop key relationships with client delivery, internal stakeholders, client stakeholders and technology partner contacts to resolve day to day data issues as it relates to our VMS and HR tech stack.

  • Responsible for troubleshooting and diagnosing data issues with RSR clients. Evaluate existing data, reporting, and recommend alternative solutions throughout the customer life-cycle to meet customer specific requirements while ensuring efficiencies are realized in ongoing services and support

Duties and Responsibilities

  • Review and consultation of data during sales cycle

  • Standard markup data across accounts

  • General tax mapping across NAM

  • SCM supplier footprint creation

  • New DOMO report requests

  • New opportunities for data automation

  • Diversity data: talent and supplier

  • Function as SCM's primary liaison with the BI team to address concerns regarding data integrity and drive enhancements of current analytics offerings to clients and suppliers (i.e. supplier performance and benchmarking data, OpCo performance reporting, supplier QBR reporting)

  • Consult on metrics/data to be included in cross-program and Preferred Supplier specific scorecards

  • Assist the BI and SCM teams with enhancing the overall "look" and content of existing supplier scorecards, including supporting SCM-driven initiatives designed to be value adds for our internal business partners and clients (SLAs, data driven leader boards)

  • Offer recommendations to internal business partners based on data organization and strategy regarding process improvements and ways RSR can more effectively utilize RPA; assist with executing on RPA recommendations

  • Provide scorecard generation support (i.e. automation or manual) to SCM and other internal business partners, as needed, to review new data feed possibilities

Knowledge, Skills, and Abilities

  • 5-10 years of experience

  • Bachelors degree preferred or comparable work experience

  • Advanced Excel/Google Sheets experience

  • Numerical and analytical skills

  • Ability to work under pressure

  • Experience with technology support

  • Must be a team player and able to work with and through others

  • Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities

  • Critical thinking, problem solving and analytical skills

What’s in it for you:

  • Largest global staffing leader

  • Competitive salary + bonus

  • Excellent benefits package - medical, dental, vision

  • Generous PTO policy earned from day one

  • Education and professional development

  • Rapid career growth

  • Retirement savings and security

  • Employee stock purchase plan

  • Paid parental leave

  • Short and long term disability

  • Employee assistance program and health advocacy

  • Health and dependent care flexible spending account

  • Metlife auto and home insurance

  • Metlife legal plan

  • Referral reward program

  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards (https://www.randstadusa.com/about/diversity/) . Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ***** .

Job ID: 1703347541067414495

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