HomeNew HampshireDirector - Technology Audit
American Express

Concord, NH

Director - Technology Audit

LocationConcord, New Hampshire 03301
Employment TypeContractor
Date Posted2022-09-07
Direct Apply
Valid Through2023-05-26

Job Description:


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services

industry with our Audit NextGen and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration

to be a world class internal audit function that:

  • Provides data-driven and technology-enabled assurance

  • Delivers timely risk insights that are impactful and forward-looking

  • Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.

Where is this located within American Express?

IAG is a worldwide function with 200 team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

In 2021, American Express introduced “Amex Flex”, which is our new way of working. Most IAG colleagues have selected our flexible hybrid model, which means they work one to two per week (on average) in the office. All colleagues have the option of working up to four calendar weeks from a location other than their primary work location each year, during which time they will not have to come into the office at all. Finally, fully virtual work arrangements are available for IAG colleagues as well.

Key Responsibilities

  • Execute technology audits over information security and infrastructure processes as well as participate on integrated audits that consider technology risks

  • Lead audit teams to execute technology audit projects in conformance with professional and department standards, budgets, and deadlines

  • Plan audit projects; make project-level judgments around objectives and scope

  • Adapt quickly to unstructured assignments, clarifying objectives and delivering results

  • Lead team in scoping, developing test plans, and executing audit tests

  • Analyze regulatory and industry requirements and frameworks over risk management, technology, and information security to evaluate design of controls

  • Evaluate results, synthesize audit findings across the project, draft audit reports, and ensure effective and efficient audit execution

  • Present testing results to various levels of client management, including senior technology leaders

  • Follow-up with management to ensure management action plans are closed effectively and timely

  • Effectively teach, coach, and develop team members in all aspects of the audit methodology including regulatory compliance requirements

  • Act as coach and mentor to senior and staff auditors

  • Maintain internal audit competency through ongoing professional development

  • Assume full performance management responsibility for assigned staff


Minimum Qualifications

  • BA or BS in Information Systems, Accounting, Finance, Business, or equivalent degree or advanced degree in Accounting, or related field is preferred

  • Professional audit certification (CIA, CPA, CISA, or equivalent) required

  • Cybersecurity/IT certification (CISSP, CCSP, etc.) is desired or expected to be pursued in role

  • Minimum 10 years of experience in relevant fields such as audit, risk, or information technology, with minimum of 3 years leading others

  • Demonstrated proficiency of technology auditing control disciplines including both thorough and general knowledge in one or more relevant areas of technical specialization (e.g., application development, security software, mainframe and distributed systems, operations, disaster recovery, or change management)

  • Knowledge and appreciation of regulatory, accounting, and financial industry guidance and best practices relevant to the business, including technology implications

  • Knowledge and experience in application of control theory and professional auditing practices

  • Proven ability to lead projects and initiatives that drive performance

  • Demonstrated track record of integrity, effective communication, innovation, and excellence

  • Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Internal Audit

Primary Location: United States

Other Locations: US-Utah-Salt Lake City, US-Arizona-Phoenix, US-New York-New York

Schedule Full-time

Req ID: 22020004

Job ID: 8780037851633285988

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