HomeWashingtonDispatcher
Alesig Consulting

Kent, WA

Dispatcher

LocationKent, Washington
Employment TypeFull Time
Date Posted2022-11-23
Direct Apply
Yes
Valid Through2023-11-12

Job Description:

Looking for a new career? Looking for a career that makes a difference in your community? Alesig Consulting is seeking a Dispatcher who works to direct the day-to-day route operations of our ADA certified customers. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. Their duties involve daily communication and interaction with... drivers and clients. They must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks/reports route updates, assures routes are timely, and communicates service disruptions to the Managers as appropriate. Job Responsibilities • Takes client calls and communicates issues with drivers and Manager as appropriate • Monitors radio, telephones and on-road service for quality • Responsible for influencing positive employee morale and quality customer service • Monitors and completes driver sign-in and sign-out daily • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes • Monitors daily system performance • Participates in analysis and review of operating performance • All other duties, as assigned Talent Requirements • Two (2) years of Customer Service experience required • One (1) year of Dispatch experience preferred • High School diploma or equivalent • Experience with Trapeze software preferred but not required • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment • Demonstrate a high customer service commitment • Able to demonstrate professional phone manner Alesig Consulting is an Affirmative Action/Equal Opportunity Employer

Job ID: 7549967025355950889

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