Description
The Field Care Manager Nurse 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Responsibilities
The Field Care Manager Nurse 2 employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
Active Registered Nurse, RN, license in the state of Florida without disciplinary action
2 years acute clinical hospital experience working with the adult population
Working knowledge of community health and social service agencies and additional community resources
Experience communicating and maintaining strong relationships with providers, members, community resource partners
Ability to work with minimal supervision within the role and scope
Ability to use a variety of electronic information, applications/software programs including electronic medical records
Intermediate to Advanced using MS Office Word, Excel, Outlook, Excel, Shared Systems, keyboard, web navigation skills, and troubleshoot and resolve general technical issuess
Additional Requirements / Adherence
Workstyle: Hyrbid - Combination Remote work at home and local onsite member visits
Location: Miami-Dade or Broward Counties
Schedule: Monday through Friday 8:30 AM - 5:00 PM Eastern Time. This position may have a flexible work schedule as approved by the leader
Travel:
Ability to travel to member's residence within 30 to 40 miles
Member facing visits average 2-3 days weekly
Driver Safety Program
- This role is a part of Humana's Driver Safety program and therefore requires and individual to have a valid state driver's license, access to a reliable vehicle, and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.
Work at Home Guidance To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Tuberculosis (TB) Screening Program
- This role is considered patient facing and is part of Humana Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
AHCA II Level Background Clearance
- Associates working in the State of Florida will need AHCA Level II Background clearance
Preferred Qualifications
BSN
2+ years of experience of in-home case/care management
Experience with health promotion, coaching and wellness
Previous managed care experience
Bilingual - English, Spanish
Certification in Case Management
Motivational Interviewing Certification and/or knowledge
Additional Information
Interview Format:
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Humana offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
Medical Benefits
Dental Benefits
Vision Benefits
Health and Childcare Savings Accounts
Flex Spending Accounts
Life Insurance
401K / Roth
Education Reimbursement
Generous Paid and Holiday Time off including volunteer time off, parental leave, caregiving leave, weekly well-being time, and so much more!
Scheduled Weekly Hours
40
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.