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Accenture

Seattle, WA

Front Desk Receptionist/Office Services Team

LocationSeattle, Washington
Employment TypeFull Time
Date Posted2022-11-23
Direct Apply
Yes
Valid Through2023-11-02

Job Description:

Organization: Corporate Functions/Corporate Services & Sustainability Location: Seattle, WA... Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture’s workplace as a robust business function leveraging Accenture’s business and technology strategies. Job Description Executes the services in his/her areas of responsibility. The scope of the job may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location or across multiple locations. These may include workspace set-up, audio-visual support, catering services, document services, switchboard services, reception services, floor support services and other location services. He/She is expected to independently carry out routine tasks according to Workplace Solutions guidelines and/or under supervision. • Independently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management or other location services. • May perform administrative duties according to location guidelines. • May conduct quality assurance checks to ensure service standards are being met. • May oversee and assist with integration of new joiners. • May carry out instructions for security, fire, health and safety and maintain records. • May act as a point of contact for the landlord or external providers and manage regular contract relationships. • May be single point of contact for Workplace Solutions in a specific location. • May support the day-to-day management of a Workplace Solutions commodity, including maintaining key relationships with suppliers and other industry professionals, influencing compliance of the overall commodity strategy and maintaining commodity content on Accenture applications and other communications. • May receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU/location. • May act as the point of contact for various Workplace Solutions tools/databases, related basic technical support and end user training. • May process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy. May set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment. • May provide audio-visual support/troubleshooting prior to and during meetings and events as needed. • May stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.). • May provide basic technical support for standard office equipment (e.g., copiers and printers). • May provide support related to on-site catering and liaise with Event Planner(s). • May manage operations of communication center/switchboard on a daily basis. • May greet/direct employees and visitors, issue visitor access cards, answer general inquires, assist in resolving issues/concerns or direct them to the appropriate resource. • May handle or coordinate process for large-scale duplicating projects including copying, collating, assembly and binding. • May assist with customer retrieval, return and/or destruction of documents, according to archival guidelines. • Problem-solve by drawing on knowledge of other departments utilizing network of contacts. • Act as a resource for questions from workgroup and customers. • Prepare daily, weekly, and monthly reports associated with the office or workgroup. • May provide input for the performance review process. Onsite CF Roles - This role will require you to work in the office

Job ID: 4484963118538597918

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