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Front Office Manager | Renaissance Baltimore Harborplace Hotel

Baltimore, Maryland Jobs

21241 Jobs

Pmhs Jobs

Hotel, Motel, and Resort Desk Clerks Jobs




$21,807 - $26,653

What Youll Do:You will be at the center of the hotels universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.

On a daily basis you will be responsible for:

  • Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.

*Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.

*Overseeing and participating in guest registration and check out.

*Managing, training, and scheduling the Front Office staff

*Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.

*Acting as a liaison between General Manager and staff

Where Youve Been:

Were looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as youll be working with others constantly. Youll have some experience in coaching, mentoring, and teambuilding.

When Youre Here:

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, theres a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Job ID: 4439065644667416637



Front Office Manager | Renaissance Baltimore Harborplace Hotel

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This job is located in

Baltimore, Maryland, 21241