At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
This Head of Omni Channel Analytics and Marketing Data Science will be responsible for creating a strategy to capture consumer data for Ford.com, Ford mobile applications and customer analytics. Additionally, this role will provide 24/7 monitoring of the eCommerce site, automation of tools to identify customer issues, ability to manage, triage, and resolve high priority production issues, converting customer issues into IT and product requests.
This role will develop a strategy to leverage data, research and machine learning principles to answer business questions, to better understand Ford current and future customer needs and improve the customer experience.
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
Requisition ID : 3359