IBM

IBM

Austin, TX

IBM Lab Services IT Management Consultant in Austin, Texas

Austin, Texas Jobs

78745 Jobs

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Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Job Description:
The IBM Systems Lab Services organization is looking for an IT Management Consultant/Technical Account Manager with expertise in IBM storage technology and products to lead and deliver pre-sales and post-sales client engagements that enable the adoption of IBM Spectrum Storage solutions and help influence IBM revenue. Ideal candidates will have demonstrated a successful history of IBM storage consultative and architectural project engagements, be familiar with architectural methods, and demonstrate competency in project management while displaying excellent collaboration and communication with Clients, Sellers, Business Partners and Colleagues by delivering reports to clients.

A Technical Account Manager acts as a trusted advisor to selected customer accounts. A Technical Account Manager helps customers adopt and expand their use of new technology by combining exceptional skills in customer relationship management, project management, consulting, problem resolution and proactive guidance on operational best practices. Technical Account Managers are customer facing and constantly focused on helping their customers realize their desired business outcomes.

You should have hands-on experience and expertise in proof of concept (PoC) projects and planning and deploying IBM storage infrastructures in client data center environments while integrating multi-vendor components. A working knowledge of IBM's storage hardware and software solutions such as Spectrum Scale Elastic Storage Server, IBM FlashSystem, the IBM Storwize family, SAN networking, Linux administration on IBM Power Systems, Transparent Cloud Tiring, Information Lifecycle Management, SAN Volume Controller (SVC), GPFS, Data migration and Tape solutions is a plus. You should be able to demonstrate experience owning project deliverables and presenting executive summaries on outcomes.

You may also have the opportunity to develop new services offerings and capabilities that support both IBM's organic growth and any newly acquired Storage technologies that support our Software Defined Storage growth initiatives.

This STG Lab Services Storage Technical Account Manager position requires excellent client facing communications; very strong individual planning and project management skills; flexibility and a willingness to work in a dynamic environment; and customer travel (typically 15-25%). You can reside in any city and proximity to a major airport is a plus.

IT infrastructure matters. The right data architecture can help businesses get the most out of their data, their storage, and their people. IBM offers data storage solutions to help businesses meet their data storage requirements and improve their data economics. Leap forward working with IBM's next-generation solutions for storage and help our clients transform IT for insight and efficiency.

Note: If you are hired into a Colorado work location, the anticipated compensation range for the position $115,000 TO $222,000. Annually is based on a full time schedule.Your ultimate compensation may vary depending on your job-related skills and experience.For part time roles, the compensation will be adjusted appropriately.



Required Technical and Professional Expertise
Required
  • At least 2 years experience in delivering IBM storage consulting projects and/or architecting and planning IBM storage infrastructures for client's data centers.
  • At least 2 years experience in client facing communications, requirements analysis, documentation, and report presentations.
  • At least 2 years experience in individual project management and the ability to collaborate across teams globally, document outcomes, and present to stakeholders.
  • Deep support / technical / consulting expertise in IBM ESS and Spectrum Scale
  • Strong support / technical / consulting expertise in IBM Systems and Storage
  • Strong communication skills
  • English: Fluent


Preferred Technical and Professional Expertise

Preferred
  • Bachelor's Degree in Information Technology or related field
  • At least 5 years experience in delivering IBM storage consulting projects and/or architecting and planning IBM storage infrastructures for client's data centers.
  • At least 4 years experience in client facing communications, requirements analysis, documentation, and report presentations.
  • At least 4 years experience in individual project management and the ability to collaborate across teams globally, document outcomes, and present to stakeholders
  • Exceptional problem solving and negotiation skills
  • Strong analytical skills
  • Strong project and resource management skills
  • Experience with IBM support and services processes and tools
  • Experience with IBM support and services delivery team

Job ID: 309962003829011596

This job is located in

Austin, Texas, 78745

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