HomeVirginiaInformation System Engineer I
Mirion Technologies

Norfolk, VA

Information System Engineer II

LocationNorfolk, Virginia, 23513
Employment TypeFull Time
Date Posted2022-05-27
Direct Apply
Yes
Valid Through2023-06-09

Job Description:

The Information System Engineer will support the delivery of IT services, provide end user support, and play a hands-on role in supporting various local and enterprise systems, including Microsoft 365 and Azure. 

 

Major Responsibilities/Functions:        

  • Provide hands-on technical assistance, support, and training to internal customers.
  • Possess excellent communication, technical, and project management skills.
  • Configure, repair, manage, and track new and existing employee equipment.
  • Troubleshoot, resolve, repair, and document complex technical problems and issues.
  • Ensure that IT backup and disaster recovery procedures are implemented, maintained, and tested.
  • Perform compatibility testing for new hardware and software.
  • Communicate system and process changes to appropriate personnel.
  • Administer and maintain Active Directory and Group Policy.
  • Generate runbooks, training aids, quick reference guides, and other aids to enable internal customers to be self-sufficient.
  • Provide input to management for planning of infrastructure, process improvements, and support activities.
  • Create administrative scripts as needed using appropriate scripting languages.
  • Performs all other duties as assigned.

 

Knowledge, Skills & Abilities:      

  • Degree in Computer Science or similar curriculum with technical background in related discipline, or similar combinations of equivalent education and experience.
  • 2+ years of experience in IT support.
  • Proficiency in Microsoft OneDrive, SharePoint, Outlook, Teams, and PowerShell.
  • Experience managing Microsoft Windows 10/11 and Server OSs.
  • General understanding of routers, switches, firewalls, WiFi access points, and VPN.
  • Maintenance of 1 or more applicable Microsoft certifications (MTA/MCSA) is desirable.
  • On-call availability including requirement to work and/or coordinate after hours and weekends.

 

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