Responsible for the overall support and maintenance of the JIRA platform and related solutions.
Serve as the Tier 2 technical support resource within the IT department and act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization.
Integrate with the knowledge management teams within DISA and partner agencies
Manage and administer JIRA and 3rd party tools.
Integrate various services internal and external to the enterprise. (F5 BIG IP, ADFS, MSCS)
The contractor shall integrate the required support for compatibility with existing tools and services
Support a 99.99% fully mission capable rate/ uptime for the JIRA platforms.
Provide a status and configuration assessment of JIRA platforms.
Support maintaining a 90% compliance rate for vulnerability management and security compliance.
Provide a JIRA service improvement plan.
JIRA Developer Senior skills/ education :
5+ years of experience in SharePoint 2016/2019 development on-Premise
5+ years of experience in Atlassian/Jira development and administration, to include installation and configuration of custom applications.
Proficient in the implementation of Atlassian Plugins
Experience with JIRA Service Desk including workflows, forms and custom configurations
Experience developing software team solutions using Atlassian tools and Atlassian Confluence.
Certification Atlassian/JIRA Administration – Desired
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans