HomeMassachusettsMarine Recovery Supervisor

Boston, MA

Marine Recovery Supervisor

Location31 Milk St, Boston, Massachusetts 02128
Employment TypeContractor
Date Posted2022-10-07
Direct Apply
Valid Through2023-03-05

Job Description:

About the role

What you need to know:

· A designated subject matter or product expert within the NAM / LAC region, who works collaboratively with the Global Marine Recovery leader; Global, NAM & LAC Marine Claim Leadership and the NAM / LAC Marine business stakeholders.

· Strong technical capability to analyze complex marine Transportation Agreements / Bills of Lading and Marine Insurance Policies to determine the best plan of action to protect and execute AIG’s Marine Subrogation Rights & opportunities.

· Lead proactive review and assessment of external recovery agent performance and compliance with established SLAs across the NAM / LAC marine recovery portfolio in conjunction with the Global Marine Recovery leader.

· Clear and concise written / verbal communication with Insureds, Recovery Agents, TPAs, Brokers and Underwriters.

· Initiate and maintain regular contact with internal and external customers, including leading national Fortune 500 companies, to provide guidance to obtain possible recoveries and status updates on recovery matters.

· Responsible to assist in the continued growth of recovery activity within the NAM / LAC region and in the development & distribution of results and operational metrics across all Marine sub-lines of business.

· Liaise with Global Recovery Services Leadership to provide updates, reports and escalate / resolve issues with respect to all Marine recovery matters, including the Marine First Party Cargo Project.

· Responsible to regularly review, modify, revise and maintain appropriate Marine Recovery Best Practices, including facilitating NAM / LAC adjuster recovery process training, in conjunction with the Global Marine Recovery leader and in accordance with Global Recovery leadership.

· Co-ordinate and collaborate with other Regional Marine Recovery Leaders and Global Recovery leadership.

· Provide support and / or execute on special Marine Recovery and Salvage projects.

· Manage and maintain a caseload of complex, severe and high-profile marine recovery claims.

· Independently negotiate regional complex recovery claims, including attending mediations and trials as necessary.

· Reports to Global Marine Recovery Leadership.

What we’re looking for:

· Bachelor’s Degree or equivalent experience

· 10+ Years - Insurance Claim management experience, preferably in Marine Claims / Recovery

· Experience in the management of complex claim litigation and subrogation

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to ***** . Reasonable accommodations will be determined on a case-by-case basis.

In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG’s COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case-by-case basis in accordance with applicable law.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.

Job ID: 3637694818450553777

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