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Masis Professional Group

Boston, MA

Masis Professional Group Hiring for Patient Experience Representative at Boston, MA

Location31 Milk St, Boston, Massachusetts 02128
Employment TypeFull Time
Date Posted2022-09-07
Direct Apply
Yes
Valid Through2023-05-09

Job Description:

Masis Professional Group is hiring!! We are looking for motivated individuals to join the team of one of our local top leading Hospitals in the Boston area!

What will you be doing?

  • Patient Encounter Management:
  • ?Providing positive and effective customer service that supports unit operations.
  • Collaborating with referring providers and practices.
  • Obtaining required authorizations to compile patient and staff schedules.
  • Scheduling patients and supporting the patient encounter.
  • Check In/Check Out:
  • Greeting and directing patients, families and visitors.
  • Rooming patients.
  • Monitoring daily schedule and coordinating flow with clinicians/supervisor.
  • Reconciling payments and preparing deposits, providing record of transactions in Hospital Systems.
  • Facilitating and directing communication with Financial Counseling.
  • Administrative:
  • Recording and forwarding messages, triages calls for urgent information or services, initiates call for emergency services.
  • Providing routine clerical support as needed.

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • Boston, MA 02115: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 3 years (Preferred)
  • Hospital: 2 years (Preferred)

Work Location: One location

Job ID: 6373355640211125968

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