About us Idaho Eyelid & Facial Plastic Surgery... Front Desk Receptionist Idaho Eyelid and Facial Plastic Surgery is a small intimate practice downtown looking for an enthusiastic individual with excellent customer service and computer skills to join our team. This is a part-time position at 25-28 hours a week. Compensation depending on experience. Experience: Previous medical office experience preferred. Insurance knowledge regarding prior authorizations preferred. Previous experience with Advanced MD a bonus. Job Description: Answer multi-line phone system receive and prioritize appointment scheduling requests based on clinic protocols Direct and respond to inquiries and register new patients and schedule appointments Greet patients in a friendly manner to create a comfortable and helpful environment Monitor waiting time to inform patients here for appointments of potential delays Obtain and/or confirm demographic and billing information Collect amounts due and co-pays from patients, issue receipt and record payment Excellent communication skills, both oral and written Ability to multi-task Ability and willingness to exhibit behaviors consistent with service excellence Ability to look up and explain insurance benefits when needed Job Type: Full-time Pay: $18.00 - $23.00 per hour Benefits: • 401(k) • 401(k) matching • Employee discount • Health insurance • Paid time off Healthcare setting: • Private practice Medical specialties: • Medical-Surgical • Surgery Schedule: • 8 hour shift COVID-19 considerations: All customers must wear masks. We require our staff to be vaccinated against COVID-19. Education: • High school or equivalent (Preferred) Experience: • Customer service: 1 year (Preferred) • Medical terminology: 1 year (Preferred) • Computer skills: 1 year (Preferred) Work Location: One location