Description: The Patient Access Scheduler will be responsible for clerical and reception duties associated with patient scheduling and registration. The Patient Access Scheduler will handle a large volume of incoming calls and navigate between multiple systems to schedule with various departments. This person will be the first point of contact with patients and ensure their needs are met. This... person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients. The successful candidate will need to be highly organized and dedicated to customer service. Responsibilities: First point of contact interacting with patients over the phone or in person. Handles a high volume of incoming calls. Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols. Responds to questions and concerns and directs them to appropriate location or department. Provides on-going communication with clinical staff regarding real-time patient status. Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling. Multitasks between several different technology systems to complete functions. Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties. Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols. Informs patients of possible co-pays and deductibles needs to be paid at the time of service. Reviews and analyzes financial information from the registration system and communicates information to the patient and business office. Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients. Performs all other duties and projects as assigned. (Primary if they go remote, but first bullets apply to all): Requirements: High Speed Internet - Proof must be provided. Minimal / Recommended Requirement: i- Minimal 35 Mbps Download/10 Mbps Upload Speed ii- Recommended 75 Mbps Download/15 Mbps Upload Speed iii- Must be hardwired via Ethernet cable - Wi-Fi is not acceptable Must attend 4 weeks of training - Any time off during training will be consider as job abandonment i- Training Hours will vary by site. ii- No Time-Off request during training iii- No call-ins during training No PTO/Time-off requests for first 90 days of training i- Time-Off request must be submitted in writing prior to accepting position See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information. About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position