Red River is seeking a Microsoft FastTrack Manager to join our growing team! The Microsoft FastTrack Manager will work with Red River’s Microsoft customers to leverage Microsoft’s FastTrack benefit to deploy Microsoft cloud solutions. The Red River FastTrack Management Position is a hybrid role of a Microsoft FastTrack Manager and Microsoft FastTrack Engineer position. The candidate will need to be a generalist on all FastTrack eligible Workloads, while also providing planning on deployment and scheduling of customer meetings.
Primary Position Tasks:
Understand and drive Microsoft cloud solutions intent, deployment, and adoption across assigned customers.
Work with customer toward successful deployment and adoption of Microsoft workloads.
Provide basic technical assistance to all Microsoft FastTrack eligible workloads.
Review and assess policies in Microsoft Intune and Microsoft Defender and investigate any errors or conflicts that occur.
Work closely with the Microsoft and Red River account management teams to drive long term customer success and lifetime customer value.
Help drive change management, technical and adoption activities with key customer Technical and Business Decision Makers (TDMs/BDMs) to reduce implementation risk and drive adoption of existing workloads.
Facilitate timely and impactful engagement of Red River resources when needed to provide technical guidance and share technical expertise with customers.
Build and maintain strong relationships with multiple contacts within the assigned customers including executive roles.
Maintain strong working relationships with customers and other stakeholders by creating an end-to-end positive customer experience.
Analyze, develop and communicate key Onboarding process and technology improvement feedback for Microsoft on the end-to-end process (Onboarding, Migration and Adoption).
Assist customers moving to Microsoft cloud solutions by identifying business needs, driving their intent to use the Microsoft products, offering technical and business solutions for successful deployment and adoption.
Other business duties as assigned
Minimum Education/Certification/Experience Requirements:
Associates degree preferred
Microsoft certifications
At least one,Microsoft Fundamental certification
Preferred Education/Certification/Experience:
Microsoft Certifications, preferably one or more of the following:
Microsoft 365 Identity and Services (MS-100)
Microsoft 365 Mobility and Security (MS-101)
Microsoft 365 Certified: Messaging Administrator Associate (MS-203)
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft 365 Security Administration (MS-500)
Microsoft Azure Security Technologies (AZ-500)
Microsoft Security Operations Analyst Associate (SC-200)
Microsoft Identity and Access Admin Associate (SC-300)
Excellent oral and written communication skills
Strong attention to detail
Great followup skills
Ability to manage multiple service projects at one time
Working knowledge of Microsoft FastTrack program
Knowledge, Skills and Abilities:
Technical expertise in Microsoft cloud solutions to include:
Exchange Online
SharePoint Online
M365 Apps
Microsoft Defender suite (Defender for EndPoint, Defender for Cloud Apps, Defender for Office, Defender for Identity)
Purview Insider Risk Management
Purview Information Protection
Intune
Azure Active Directory Premium
Microsoft Teams (Phone Systems, Meetings, Apps/Platform)
Viva (Insights, Topics, Learning, Connections)
Understanding of Microsoft cloud adoption framework
Understanding of Microsoft 365 Deployment Guides and Wizards
Thrive in a fast-paced environment.
Job Offering: $90,000-$95,000 annually.
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.
Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?
We work with purpose, looking to disrupt the status quo in meaningful ways.
We act with integrity, showing respect for all and demonstrating our commitment to ethics
We value collaboration and work as a team to accomplish goals
We elevate creativity, and support curiosity to re-imagine the use of technology
We have a strong work ethic, and seek continuous improvement in all we do
We embrace philanthropy, working together to drive positive change and lasting impact within communities around us