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Red Robin

Englewood, CO

National Catering Sales Manager - Remote

Employment TypeContractor
Date Posted2022-07-08
Direct Apply
Valid Through2023-05-13

Job Description:

National Catering Sales Manager

The National Sales Manager is the Catering Sales Leader in their assigned territory.

She/he is responsible for meeting the set sales targets through his/her team as well as his/her own efforts. Meets or exceeds his/her National Sales Targets while maintaining profitability. Leads his/her team to performance in their assigned markets while strategically managing them to uncover National Account opportunities. Builds partnerships with operators in their assigned region as well as Nationwide and is a leader in promoting off premise sales as a key driver of revenue and overall profitability.

Role & Responsibilities:

  • Meets/exceeds annual sales targets through the development and execution of the sales strategy for National Accounts as well as their assigned Catering markets.

  • Builds relationships with existing National Accounts and guests to maintain and grow YOY sales.

  • Consistently maintains an active pipeline of prospects that is aligned with his/her sales targets. Provides weekly reports/updates of pipeline to peers and Director.

  • Owns guest satisfaction by following up internally with operators to ensure proper execution of National Account orders.

  • Fosters team cooperation amongst National Catering Sales Leaders to move the Catering Department forward through joint efforts.

  • Manages, trains, coaches, and develops a team of up to 6 Catering Sales Managers. Provides guidance and follow up to ensure each Sales Manager is executing the proper sales plan for their market.

  • Manages his/her team to performance, to meet and exceed sales targets. Consistently guides the team to efficiently seek to uncover National Account potential with every interaction.

  • Holds regular 1:1 calls/meetings with each team member to provide ongoing guidance and focus on employee’s personal development plans.

  • Trains new Catering Sales Managers. Identifies training opportunities within her/his existing team and timely addresses them.

  • Uses the CRM tool to document all National Account activity and guest interactions. Regularly reviews team’s CRM activity to provide guidance and ensure they maximize their opportunities with each guest interaction.

  • Produces weekly, monthly and quarterly reports to highlight teams’ successes and identify opportunities.

  • Efficiently plans travel to meet prospects and team as needed.

  • Ensures his/her team is accountable to the operations teams by providing regular updates of their sales focus, as well as building a team culture between sales and operations.

  • Participates in Operations meetings/conference calls with DO’s and ROD’s to provide catering updates, ensure alignment and build partnerships.

  • Adheres to budgets and efficiently uses company resources such as travel expenses, promotional food tastings and client rewards. Works to maximize ROI and ensure significant positive impact on overall business goals. Directs his/her team to be able to do the same.

  • Advises leadership on situational awareness of market revenue challenges

  • May be assigned other duties by the Director of Off Premise including but not limited to, attending cross-functional meetings representing the Catering Team.

  • May assist the Director of Off Premise in setting the strategic vision for the catering sales department and owns the execution of key departmental projects.

Skills Required:

  • Excellent leadership skills. Able to inspire team while holding them accountable.

  • Avid remote manager. Able to keep the team focused and inspired while working remotely.

  • Excellent communication skills both verbal and in writing.

  • Superior interpersonal skills and ability to build relationships and strategic partnerships.

  • Adaptable manager who can efficiently work in a rapidly changing environment and industry segment. Able to escalate and communicate issues appropriately.

  • Masters the ability to efficiently ask fact finding questions to each prospect and current customer to uncover sales potential. Able to train his/her team to do the same.

  • Strong organizational and time management skills. Able to maintain an organized weekly, monthly, quarterly calendar that aligns with business needs.

  • Able to efficiently prioritize all assigned tasks and commitments.

  • Excellent multitasker. Able to work on multiple projects without sacrificing the quality of work.

  • Entrepreneurial aptitude with a commitment to team members and high quality of work.

  • Proficient CRM manager.

  • Proficient Microsoft Office user. Able to easily navigate Outlook as well as reviewing and creating Excel and word documents. Able to use Internet Explorer and search engines quickly and efficiently.

  • Ability to easily adapt to new software.


  • Bachelor's degree or equivalent work experience.

  • A current book of business in the assigned area will be strongly favored.

  • A minimum of 5 years in B2B sales is required, with a preferred experience of 3 + years in catering B2B sales.

  • 2+ years’ experience directly managing a B2B sales team of 3 or more.

  • Experience working remotely including managing a sales team, will be strongly favored.

  • Past restaurant industry experience at the sales or corporate level will be strongly preferred.

  • Able to travel as business needs dictate.


  • Uncapped quarterly bonus potential based on total region sales

  • Paid time off and holidays

  • Health, vision, dental, life insurance plans, and discounts

  • 401(k) savings plan plus a company match with immediate vesting

  • Eligible to participate in the employee stock purchase plan after 1 year of continuous employment

  • Discounts on Red Robin food

Compensation Range: $66,600.00 - $91,500.00

Red Robin is an Equal Opportunity & E-Verify Employer

#rr998manager #date032222

Job ID: 1023180369944467925

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