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NetOps Engineer

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For more than 20 years, PointClickCare has been the backbone of senior care. We ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient s journey. For more information on PointClickCare, please connect with us on and .
NetOps Engineer
PointClickCare is looking for an experienced NetOps Engineer to play a key part in deploying technology that makes a real difference in healthcare across the US. By pioneering health information exchange technology that has shaped industry standards, we are continuously raising the bar for how health data is shared, managed, leveraged, and protected. Organizations turn to us to design and develop innovative solutions to healthcare information problems.
Responsible for managing and operation of networks for all environments. Responsible for diagraming and documenting current and future network designs. Maintains Audacious Inquirys external connections via VPN, TLS, API Gateway. Maintains Ai s internal connections, route tables, and creation of new VPCs. Is the technical lead on new VPN and TLS connections. Leads VPN migration projects from on-prem datacenter to Ai s AWS cloud. Participates in Ai s Architectural Review Board and advise on cloud network best practices. Works with Ai security team on best practices, known risks, and recommendations. Mentors engineers and peers. Participates in the creation of strategic roadmaps by understanding the needs of the business and mapping technical objectives to those needs. Creates high level reference architecture documentation to meet the technology needs of various stakeholders. Works autonomously to build customized solutions to meet business needs. Effectively communicates solutions architecture to management as well as to business stakeholders and the project teams.
Significant experience designing, deploying, and supporting production cloud environments, particularly multi-region/multi-AZ environments. Specific knowledge of AWS Networking services included but not limited to: VPC, Transit Gateways, Private Link, Route 53, Firewall Manager, CloudFront, SHIELD Continuous network monitoring and logging of all applications layers and all infrastructure (e.g. CloudWatch, New Relic, DataDog, Sumologic). Expertise with proxy services, load-balancing, and application delivery (Nginx, HAProxy). Experience configuring firewalls and firewall policie Continuous alerting and notification based on monitors and logs (e.g. OpsGenie). Expert routing skills (BGP/OSPF/EIGRP). Understanding of overlay networking and Kubernetes container network interface plugins. Infrastructure-as-code via Terraform and CloudFormation. Linux Administration experience a plus. Experience with Corporate Wireless and LAN networking. Working knowledge of DNS and DNS best practices. Ability to troubleshoot and identify connectivity issues related to all layers of the OSI Model AWS Advance Networking Certification preferred but not required. Has a security first mindset#LI-TW1#LI-HybridIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ***** should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Job ID: 6793053273744832432



NetOps Engineer

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Baltimore, Maryland, 21241