Irving, TX

Patient Financial Representative

Irving, Texas Jobs

75061 Jobs

Medical and Health Services Managers Jobs

$97,274 - $118,890

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Job Description JobID: 387883

Responsible for interviewing patients, providing financial counseling by estimating balances due, and offering opportunities for payment. Secure payment or contract for payment.

1. Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
2. Demonstrates the ability to communicate effectively with customers, fellow workers, and supervisors.
3. Interviews Self Pay Patients to make determination as to Voluntary Free Care, Bad Debt or give them assistance in applying for the different programs available.
4. Directs Patients to outside assistance programs as Dept. of Human Service, Social Security, Indigent Care Programs, etc.
5. Prepares documentation for Voluntary Free Care and Bad Debt when the determination has been made including write-off documentation for approval.
6. Coordinates activities with the Patient Admissions Rep by offering counseling to customers when notified of the need.
7. Reviews the pre-admission files daily and conducts telephone calls to customers based on information in the pre-admission files.
8. Follow up with the customer until the information has been gathered, deposit has been made, or arrangement made according to policy.
9. Maintains all reports, files, and records as needed in this position.

Associate degree.
• Bachelor's degree preferred.
• Intermediate knowledge of insurance processing in addition to an understanding of collection laws and techniques.
• Excellent communication and organizational skills.
• Demonstrate excellent customer service skills.
• Intermediate computer knowledge.
• Ability to communicate effectively, both verbally and in writing.
• Ability to think and work independently.

Three years of experience in hospital settings, or an equivalent combination of training and experience.

Job ID: 6542587726608557408

This job is located in

Irving, Texas, 75061

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