PT Solutions starts with a true love of physical therapy and fuses that passion with science and training to create an unmatched standard of care for patients. Our enthusiasm is evident in all we do, both in the clinic and in the community. PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work in partnership with our patients and are committed to keeping them in motion throughout all phases of injury and healing. That dedication creates authentic connections with patients and makes PT Solutions the best place to redefine recovery. Our clinicians strive to serve their clients using research-driven treatments to provide relief and restoration of their normal life.
OVERVIEW
Patient Services Coordinators (PSCs) are often the first impression a patient has of PT Solutions. Working in the front line of communications, you interact and build relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow. Daily tasks could include insurance verifications, managing prior authorizations, and following up on physician referrals. Strong hospitality focus, organization, flexibility, time-management, and can-do attitude will provide day-to-day success. PSCs are integral to a team committed to bettering the lives of their patients and community.
SUCCESS LOOKS LIKE
Have a fundamental knowledge of computer systems
Be hospitable and customer service focused
Be organized with exceptional time management skills
Be able to take constructive feedback and put it into action
Ensure each patient leaves feeling happy and healthy
BENEFITS
Competitive compensation with ability to earn performance-based incentives
Foster a positive work environment by living clinically through PT Solutions core values
Professional development and career progression
Fitness incentive, insurance benefits, employee assistance program, paid parental leave, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual
EXPERIENCE
High School Diploma
1-2 years of customer service experience
Interest in learning healthcare systems and processes
Exceptional communication skills and a can-do attitude
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Requisition ID: 2023-5284
External Company URL: https://ptsolutions.com/
Street: 1034 Mar-Walt Drive
Remote Work Eligible?: No