UnitedHealth Group

UnitedHealth Group

Albuquerque, NM

Pharmacy Technician - Operations - Albuquerque, MN

Albuquerque, New Mexico Jobs

87102 Jobs

UnitedHealth Group Jobs

Pharmacy Technicians Jobs

$31,608 - $38,632

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For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


Responsible for providing integrated support under the supervision of a pharmacist to Optum clinicians and patients by managing refill requests and prior authorizations, conducting therapeutic drug conversions and supporting pharmacy wellness programs.

Primary Responsibilities:

  • Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Works as a member of the Pharmacy Support Center by processing medication refill requests per protocol, facilitating non-protocol refill requests, obtaining prior authorizations and resolving other medication refill related issues or problems
  • Documents pertinent patient information in the electronic medical record
  • Participates in therapeutic drug conversion programs by conducting therapeutic drug conversions per protocol, documenting drug conversions in the electronic medical record, notifying providers of drug conversions and providing patient education regarding these changes
  • Assists with data management and recording results for month-end reports
  • Answering incoming phone calls and directing patient messages
  • Updates job knowledge by participating in educational opportunities and reading professional publications
  • Participates in process improvement initiatives, site staff meetings and departmental meetings
  • Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Adheres to Universal Precautions and safety policies and procedures at all times
  • Performs additional duties as assigned



You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited pharmacy technician program or equivalent training, NM Board of Pharmacy registration upon date hired
  • Pharmacy Tech Certification
  • Certified by Pharmacy Technician Certification Board
  • 1+ years of related experience
  • Basic knowledge of medical and pharmacy terminology
  • Ability to demonstrate basic knowledge in medication therapeutic categories
  • Ability to identify generic name for brand name drugs and vice versa
  • Ability to demonstrate basic knowledge in understanding indication for medication
  • Knowledge of Windows and MS applications (Word, Excel)
  • Computer literate
  • Can do keyboard activity, telephone use and writing
  • Ability to log on to computer and using keyboard, mouse and email applications
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance


Preferred Qualifications:

  • 1+ years experience in hospital, ambulatory care, retail, or other healthcare setting
  • Experience in managed care setting
  • Ability to communicate effectively
  • Ability to type 40 wpm
  • Excellent organizational, interpersonal, and decision-making skills
  • Excellent verbal and written communication skills
  • Ability to work in a relatively unsupervised environment with a high degree of accuracy


Physical Requirements:

  • Can carry 10 lbs
  • Can stand up to 3 hours per day
  • Can sit up to 8 hours per day
  • Can walk up to 3 hours per day
  • Can do keyboard activity, telephone use and writing
  • Abiliy to view computer monitor and read newsprint with or without corrective lenses


To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.


Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)


OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.



Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment



Job Keywords:  Pharmacy Technician, Hospital, Ambulatory care, Pharmacy Tech Certification, Medication Therapeutic, Albuquerque, New Mexico, NM

Job ID: 6968065497747679400

This job is located in

Albuquerque, New Mexico, 87102

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