HomeNew YorkProgram Coordinator
Southwest Key Programs

Buffalo, NY

Program Coordinator

LocationBuffalo, New York 14221
Employment TypeContractor
Date Posted2022-11-19
Direct Apply
Valid Through2023-11-03

Job Description:

The Program Coordinator is responsible for coordinating program activities and assisting the Program Director with supervision of program staff. This position will facilitate the Youth Advisory Committee component of the program in addition to ensuring facilitation of post high school readiness activities. The Program Coordinator represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served. This position maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.


  • Adhere to and implementation of the terms of the contract in accordance with the funding source and Southwest Key’s Programs policy and procedures.

  • Monitor and evaluate all data in the Southwest Key Programs database and pursue corrective action plan if outcomes and date are not meeting program model expectations.

  • Ensure all reports required are submitted to the Pogram Director, Funding Source, and national headquarters in a timely manner.

  • Assist with billing and documents that are submitted to national headquarters are complete, accurate, and on time.

  • Provide leadership, supervision, and modeling to all employees, volunteers and/or contractors.

  • Ensure the safe condition of the building, vehicles, and all equipment.

  • Refer all problematic work performance in accordance with company policy, to the Program Director.

  • Initiate and maintain community involvement with local juvenile justice boards, stakeholders, and juvenile justice entities and community partners.

  • Develop and maintain productive relations with various community agencies.

  • Monitor and maintain compliance with organization, licensing, and funding sources for all program departments.

  • Conduct initial intake with client and family/guardian.

  • Ensure the timely completion of all Intake paperwork, Assessments and Individual Service Plans in accordance with Southwest Key Programs (SWK) policy.

  • Ensure all daily documentation is completed and entered into SWK database in a timely and efficient manner.

  • Maintain physical and web-based client files.

  • Conduct a community needs assessment survey with YAC youth.

  • Ensures youth safety, communication, engagement, leadership and community skills building

  • Coordinate YAC youth involvement in the Youth Summit

  • YAC coordinator will also facilitate all components of the post high school readiness including job search and college enrollment activities.

  • Facilitate and/or co-facilitate group sessions and recreation sessions.

  • Ensure clients participate or are offered all components or services offered at the program.

  • Provide advocacy specified by Southwest Key Programs and contract guidelines.

  • Work within the community to promote and engage Southwest Key Programs and organize events as needed.

  • Maintain positive working relationships with community partners.

  • Recruit eligible clients and enroll in programming.

  • Meet monthly and annual target numbers.

  • Provide virtual services and facilitate virtual meetings as needed.

  • Maintain open and consistent communication with Program Director.

  • Maintain all required training and certifications.

  • Travel as needed for training, meetings, and conferences.

  • Initiate and maintain effective communication with all program staff members.

  • Able to react to change productively and handle other essential tasks as assigned.

  • Attend and participate in all required professional trainings and workshops.

  • Work evening and weekend hours.

  • A combination of one of the following:

  • Bachelor’s degree in social service field or related field. As program coordinator will have 2 years of experience in supervising staff or being in a leadership role or 5 years’ experience working with at risk youth and managing caseloads.

  • A Masters's degree in social services or related field, with a total of two (2) years supervisory/administrative experience with at-risk youth.

  • Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), a variety of online database systems.

  • Possess good verbal and writing skills.

  • Clear background check from appropriate entity

  • Must possess a valid state driver’s license, registration, and maintain state-mandated car insurance.

Must be able to obtain First Aid Certification (CPR). Must be able to verify the client’s whereabouts by driving, sitting, standing and walking for extended periods of time. Daily use of various office equipment. Bending, stooping, climbing upstairs, and lifting up to 15 lbs. required to complete daily tasks.

This is a program that requires daily contact at various client locations. Work shifts are subject to change. Noise levels vary from mild to moderate. This position may require extended periods of time in an automobile. Exposed to prevalent weather conditions.

ID: 2022-21291

External Company URL: www.swkey.org

Street: 695 Delaware Ave

Job ID: 1828763489242367025

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