OVERVIEW: The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department. KEY TASKS... • Answer all incoming calls and forward them to the appropriate party • Meet and greet customers. Have new customers complete a customer information card. • Project a professional and service-oriented image to all customers • Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support • Provide support to the all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting • Input information into customer databases • Attend and assist with the preparation of boat shows and other off-site promotional events • Process all outgoing mail and sort and distribute incoming mail. • Actively participate in boat shows and other off-site promotions such as Getaways!. • Assist with the scheduling of guests for Getaways! trips. • Take pictures and post to Social Media for store KEY RESULT AREAS: • Internal/external customer enthusiasm • Professional telephone and face-to-face contact with all customers and team members • Maintaining a positive image of MarineMax • Accurate and timely completion of all paperwork • Successful boat shows, Getaways! trips, and other off-site promotional events • Accurate database management • Timely and accurate completion of all administrative tasks • MarineMax uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities