Job Title
Records Specialist I

Agency
Texas A&M University - Corpus Christi

Department
Office Of The Registrar

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description

Description:

• This position is responsible for supporting the Registrar's Office and associated record keeping functions.
  

Responsibilities:

• Provide assistance to all customers in person. Answer multi-line telephones and trouble shoot any issues presented by callers.
  
• Process Enrollment Certifications and Letters of Intent.
  
• Handle incoming mail that involves Degree Verifications
  
• Handle and maintain the duplicate diploma ordering system.
  
• Assist with Commencement Assist with Commencement, and Registrar related events throughout the year.
  
• Process student registration adds, drops, and withdrawals from the University.
  
• Assist Assistant Registrar with term set up and end of term processes.
  
• Process Student appeals and notify students about result of the appeal as well as concerning departments.
  
• Serve as a backup and assist when needed in printing transcripts and preparing for shipment.
  
• Audit and award undergraduate and graduate degrees. Assist with printing, preparation, and mail-out of diplomas
  
• Assist in overseeing Registrar's Department email account, reply to emails and/or route emails to correct contact person.
  
• Assist at the Student Service Kiosk.
  
• Assist in other areas and perform other duties as assigned by the Assistant Registrar
  
• Process and Print all enrollment certifications and letters of intent.
  
• Perform other duties as assigned.
  

Qualifications:

• Associate's Degree.
• Two (2) years of related experience.
• Additional education may be considered as a substitution for the minimum requirements.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and databases.
• Superior customer service skills.
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a positive, courteous, professional manner with diverse population of customers in person, telephone, or e-mail.
• Self-motivated, self-directed, and has excellent attention to detail skills.
• Ability to work on Saturdays as needed for commencement and University programs.

Preferred Qualifications:

• Associate's degree in Communication, Business, or related field.
• Experience in admissions and records in higher education.
• Working knowledge of Banner, Laserfiche, and Argos.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TAMUCC/Records-Specialist-I_R-050932

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