Job Summary: Responsible for greeting patients and families upon arrival and for all aspects of registration including entry and verification of patient demographic and insurance information. Schedules patient appointments (non-Emergency Department). Contacts insurance companies to verify medical coverage and pre-certification/referral requirements, if applicable. Educates patients and families regarding financial responsibilities and collects co-pays and/or visit charges. Responsible for all training and awareness of procedural changes and must demonstrate teamwork, flexibility in assignments and serve as a resource for colleagues. Minimum Requirements: High school graduate or equivalent. Computer literate. One to two years experience in a customer service role, hospital setting or a physician registration and insurance verification position. Proficient keyboarding skills required. Must be able to speak, read and write English. Excellent communication skills, i. e. , telephone etiquette and interpersonal skills, and exhibit exemplary customer service principles. Must be able to maintain strict confidentiality. Must be self-directed and able to prioritize duties. Must be able to travel between locations and have the ability to work flexible hours, including weekends and holidays. Preferred Qualifications: Associates Degree preferred. Two years experience performing registration and insurance verification functions. Bilingual - Spanish/English preferred. Licensure and Certifications: XXX No