HomeWashingtonRisk Analyst - EEOC/Civil Rig...
City of Tacoma, WA

Tacoma, WA

Risk Analyst - EEOC/Civil Rights Investigator Jobs Near Me

LocationTacoma, Washington 98444
Employment TypeContractor
Date Posted2022-11-22
Direct Apply
Valid Through2023-10-10

Job Description:

Risk Analyst - EEOC/Civil Rights Investigator


$30.06 - $38.54 Hourly


Tacoma, WA

Job Type


Remote Employment



City Manager

Job Number



City Manager


12/5/2022 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

Position Description

The City of Tacoma is seeking a Civil Rights Investigator for its Office of Equity and Human Rights Division.

The mission of the Office of Equity and Human Rights is to achieve equity in our service delivery, decision-making and community engagement by identifying and eliminating the underlying drivers within the community that perpetuate racial inequity and provide opportunity and advancement for all. The Human Rights Division is an integral program to fulfilling this mission by protecting the rights and safety and well-being of the residents of the city of Tacoma.

Civil Rights Investigators respond to citizen inquiries, prepare, analyze, investigate and resolve discrimination complaints of varying complexity involving single or multiple factors based on age, gender, marital status, race, color, national origin/ancestry, families with children, religion, honorably discharged veteran or military status, sexual orientation, gender identity, or disability in matters relating to employment, housing, credit, public accommodation and financial transactions. Civil Rights Investigators must be compassionate, objective and impartial, demonstrate excellent oral and written communicators with the ability to work well with people of diverse backgrounds and experiences. Investigators must be able to work in a team environment but also work independently, interact with the public, diffuse and/or mediate difficult situations, manage multiple competing priorities, meet deadlines, conduct outreach and education on human and civil rights issues, produce high quality work product and perform administrative tasks associated with the position.

Desired experience includes investigating employment and/or housing discrimination cases within the Equal Employment Opportunity Commission (EEOC) and the United States Department of Housing and Urban Development (HUD) guidelines; conducting training seminars and making presentations to industry personnel, government entities and the general public on their rights and responsibilities under local, State, and Federal laws against discrimination; and working with socially or economically disadvantaged, underrepresented, or marginalized populations in a diverse work environment.

This is a high stress position; the person selected for this position should be a self-starter and be able to work cooperatively with co-workers and others.

Duties may include but are not limited to:

  • Receives inquiries and charges/complaints of employment discrimination under the federal, state and local statues enforced by the City of Tacoma.

  • Interviews potential charging parties, informs them of their administrative and legal rights and responsibilities under the laws enforced by the City of Tacoma, and conducts a preliminary review of information gathered to determine jurisdiction.

  • Perform intakes, provide education and complete and document investigations with a racial equity and trauma informed lens.

  • Obtains documentary and testimonial evidence that is relevant and material to the resolution of the issues under investigation through witness interviews and affidavits, written requests for information, on-site investigations, research, etc.

  • Conducts on-site investigations during which the respondent facilities are inspected, witnesses are interviewed, and personnel and other records are examined and copied.

  • Drafts charges and complaints for review and approval of supervisor and takes affidavits of charging parties/complainants, as appropriate.

  • Drafts a thorough and well-written report of investigative findings citing specific testimonial and/or documentary evidence, as well as applicable case law, policies and precedents relied upon.

  • Maintains organized and updated physical and electronic files on each case, including relevant documentation: signed forms and releases; Intake, follow-up surveys. Adheres to all federal, state and local client document confidentiality requirements.

  • Participates in education and outreach efforts designed to raise the level of awareness of our agency and supports other staff and programs

  • Participates in agency training and meetings and assists with special events, as needed.

  • Supports City of Tacoma mission and values. Continually looks for ways to improve the organization and works in alignment with city’s strategic goals.

  • Brings best self to the workplace and shares ideas and suggestions.

City of Tacoma Commitment to Diversity, Equity, and Inclusion

Tacoma’s diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma’s vibrancy, entrepreneurial spirt, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital status, veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal state, and local laws.


Minimum Qualifications:

An equivalent combination of 4 years relevant civil rights experience or graduation from a four-year college or university with major course study in law, safety, business or related field.

Relevant experience may include unpaid / volunteer work that built critical competencies, knowledge and skills which translate directly to this position.

Desired Qualifications:

Bachelor's degree in public or business administration, personnel management, political science, communications, social work/sociology, or related field AND two years recent civil rights experience with substantive experience in conducting employment-based discrimination and harassment investigations or employment litigation.

Training in trauma-informed care, coaching, and counseling or working as a mediator in the area of civil rights or labor relations is a plus.

Candidates with the ability to write and speak in one or more languages other than English are strongly encouraged to apply.

Ability to utilize alternative methods of transportation to carry out job-related essential functions or possession of valid Washington Driver's license at time of appointment with maintenance thereafter.

Knowledge & Skills

  • Strong desire to help others

  • Knowledge of discrimination laws (Employment, Housing and Public Accommodations)

  • Strong critical thinking and analytical skills

  • Strong ability to write in a clear, concise and organized manner.

  • Demonstrated ability to plan and organize work with strong case management competencies.

  • Demonstrated ability to effectively manage stressful situations

  • Ability to maintain composure and patience in routine, non-routine and urgent situations and ensures appropriate management of any crisis.

  • Demonstrated comfort level working with people of all ages, religions, socioeconomic backgrounds, genders

  • Demonstrates an understanding and respect for cultural diversity

  • Ability to maintain confidentiality and privacy

  • Computer skills to manage case file requirements

  • Establishes and maintains interpersonal relationships with others while upholding strong customer orientation.

Selection Process & Supplemental Information

To be considered for this rewarding career opportunity:

Interested individuals must apply online and attach a detailed resume and cover letter describing their responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

Candidates whose backgrounds most closely reflect the current needs of the department will be referred to the hiring manager for review and hiring consideration. Candidates that are moving forward in the selection process may be invited to participate in a preliminary online interview as part of the hiring process. Appointment is subject to passing a background check.

The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information.


The City of Tacoma offers a generous program of employee benefits:

  • Outstanding working conditions and an exceptional quality-of-life environment.

  • Medical coverage for eligible employees, spouses and dependents, including children up to age 26.

  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.

  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.

  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.

  • Personal time off.

  • Paid holidays.

  • A great pension plan.

    For information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits.

The Community

Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 220,702. The third largest city in the state of Washington, it is a diverse, progressive, international gateway to the Pacific Rim.

Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.

Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.

Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast – only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTubeVideo! (https://www.youtube.com/watch?v=raq0BPuNa3M)

When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny.




The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Communication from the City of Tacoma:

We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at ***** by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at ***** between 6:00 AM and 5:00 PM Pacific Time.)

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling *****.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.


INSTRUCTIONS: Answer the following questions as truthfully and accurately as possible. Questions #3 through #7 will be graded as an Experience and Training (E&T) examination. DO NOT indicate "see resume" or copy unrelated content from your resume when answering these questions. The exam will be reviewed and scored by an evaluation committee and they will not have access to your application or resume. You must address each question in its entirety. Failure to do so may result in rejection of your application.

Your responses to these questions may be assessed in subsequent examination parts; therefore any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the examination process and possible bar from future employment opportunities with the City of Tacoma.

Have you read and do you understand these instructions?

  • Yes

  • No


    Which best describes your education and experience as it relates to this position?

  • Graduation from a four-year college or university with major course study in law, safety, business or related field.

  • An equivalent combination of 4 years relevant civil rights experience. Relevant experience includes unpaid and volunteer work that built critical competencies, knowledge and skills which translate directly to this position.

  • An equivalent combination of education and experience.

  • None of the above


    Identify any direct investigative experience you have in the investigation of employment, housing, and/or public accommodation discrimination cases. Please also state if that experience includes conducting investigations of cases filed with EEOC and/or HUD. If none, please type "N/A" in the space provided.


    Describe your level of experience in preparing well written, high quality investigation reports which clearly support conclusions and recommendations. If none, please type "N/A" in the space provided.


    Describe how you would develop an investigative plan and outline your strategy for caseload management. If none, please type "N/A" in the space provided.


    Describe your experience conducting outreach and education on matters of discrimination, civil and human rights. How would you describe your comfort level and style of public speaking? If none, please type "N/A" in the space provided.


    Describe your level of knowledge of fair housing laws and equal opportunity rules and regulations. If none, please type "N/A" in the space provided.


    Please tell us how you learned about this job opening.

  • Job Interest Card notification

  • Internet search

  • Professional organization

  • Military organization

  • Union job posting

  • City of Tacoma employee

  • Online job board posting

  • Word of mouth

  • LinkedIn

  • SEED

  • TTEP (Tacoma Training and Education Program)

  • Indeed

  • Facebook

  • Instagram

  • Careers in Government

  • Government Jobs


  • Outreach Event


    Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

    Required Question


City of Tacoma


Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764






Please verify your email address Verify Email

Job ID: 7222502199446950917

Tacoma, Washington Jobs

98444 Jobs

City of Tacoma, WA Jobs

Financial and Investment Analysts, Financial Risk Specialists, and Financial Specialists, All Other Jobs





city manager





service delivery



One Click Easy Apply with Gigzio

by clicking on apply, you agree to our
Terms of Use and Privacy Policy