Our Client is looking for a new Channel Operations Specialist to help support Channel Partners and cross-functional teams in Clearwater, FL.
This position will help with Partner operational support, internal and external operational case management, multi-functional process reviews, QORs, trainings and other duties as assigned. You are detailed, dedicated, creative and always ready to help your team where needed.
Salary $19-$21 per hour
Location: Clearwater, FL 33760
Schedule: Hybrid Monday-Friday
*Become an expert on operational processes and serve as a go-to resource for internal constituencies on a day to day basis
*Lead partners through set-up, onboarding, training and solution adoption processes.
*Manage resolution of customer-impacting operational and fulfillment related issues by facilitating with appropriate internal groups, coordinating completion, and ensuring timely communication.
*Maintain an up-to-date understanding of all internal and external developments which may affect current business and operational plans for partners; advise parties of relevant matters.
*Work cross-functionally to help on the resolution of operational issues
*Bilingual Spanish or Portuguese
*1-2 years of experience in a Partner supporting role
*Superb communication, presentation, and analytical skills, with an emphasis on execution
*Familiarity working across various teams in a dynamic environment
*A high degree of motivation, autonomy in work, and organizational skills required
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.
Job ID: 9053235318694000005