The role of an oncology patient navigator is to mitigate barriers in access to healthcare, improve access to timely care, and provide patients with guidance and support throughout the cancer continuum. The Oncology Patient navigator acts as a liaison and advocate between the patient and the health system. This role is designed as the point of contact for the patient as to ensure interdisciplinary care coordination which results in continuity across the continuum of healthcare to reduce delays and improve overall patient satisfaction.
- Coordinates care for assigned population of patients in collaboration with Nurse Navigation, Physicians and Physician Practices
- Conducts initial assessment of psychosocial and economic status of patient, as well as health literacy screening.
- Assists in collection of medical records.
- Completes comprehensive medical record review.
- Identifies and assures completion of necessary consultations. (i.e. social service, dietary, pharmacy, palliative care)
- Establishes a relationship with the patient and care giver and works collaboratively with their physicians to meet the patient's goals and improve health management.
- Assures disease-appropriate education is completed and understood by patients and caregivers
- Develop a comprehensive discharge plan which meets the patient's and care givers goals.
- Arrange all post-acute physician follow up appointments and assure transportation is available.
- Determine patient's access to and financial ability to pay for medications and refer to social service and pharmacy to assure resources are identified.
- Maintain contact with patient and post-acute providers and patient/care giver through continuum of care. Intervene during post-acute period to assure accesses to care barriers are removed.
- Makes recommendations to providers as needed for services such as disease management, telehealth, and palliative care/hospice.
- Maintains understanding of care options available in community.
- Documents all contacts and interventions.
- Other duties as assigned.
Bachelor's Degree & 2-4 years experience required
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.