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Berkeley Heights, NJ

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HomeNew JerseyApplication Specialist Profes...
Fiserv

Fiserv

Berkeley Heights, NJ

2022-09-09 08:51:52+00:00

Application Specialist Professional 1

Berkeley Heights, New Jersey Jobs

7922 Jobs

Fiserv Jobs

Training and Development Specialists Jobs

specialist

professional

experienced

banking

application support

consulting

customer

customer service

service

loan

goal

product development

quality

quality assurance

basic

financial services

education

product knowledge

understanding

communication

decision making

teamwork

collaboration

call center

troubleshooting

applications

technical

by clicking on apply, you agree to our Terms of Use and Privacy Policy

Job Description:

Job Title

Application Specialist Professional 1

Job Purpose

The Client Product Support Representative will work with very experienced, respected and knowledgeable people in the financial industry; responsible for supporting our clients (Financial Institutions) who utilize Fiservs leading edge banking products. Day to day the Client Product Support Representative will provide application support by consulting with our clients on the functionality and optimal use of the products.
Candidate will provide customer service support for Premier Loan products. Key Accountabilities include:
* Meet or exceed targeted goal of client satisfaction
* Effectively resolve customer issues
* Enabled clients and ensure a successful system experience
* Assist Product Development with Quality assurance of software changes
Basic qualifications for consideration:
o High School Diploma or GED
o 2+ years experience working in the financial services industry
o 2+ years experience working in client services
Preferred Skills, Experience, and Education:
* Experience in an operational area of a financial institution is highly desirable
* Fiserv Product Knowledge
* Financial Banking Expertise
* Business Understanding
* Customer Orientation
* Effective Communication
* High Standards
* Initiative / Decision Making
* Results Orientation
* Teamwork / Collaboration
* Analytic Thinking
* Experience working in a call center environment
* Experience troubleshooting computer applications or other technical products

This role is not eligible to be performed in Colorado.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Companys policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Job ID: 1448463621886964332