Business Title: Senior Director/Executive Director, Organizational Change Management Center of Excellence ('COE')
Requisition Number: 96073 - 86
Function: Business Support Services
Area of Interest:
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Director/Executive Director, Organizational Change Management Center of Excellence ('COE') to join our Operations organization.
Develop and define a cohesive plan based on the defined strategy for the organizational change management function; ensure successful implementation of organizational change management framework with Key Performance Indicators, while minimizing negative outcomes
Create an approach for onboarding new programs into the COE and prioritizing the change required across the portfolio
Revise and transform the KPMG Transformation Organizational Change Management (OCM) methodology - aligned to industry best practice, that outlines: What does good OCM look like at KPMG LLP (e.g., objectives and key requirements); How do we execute OCM across the firm (Audit, Tax, Advisory and Business Enablement); Who is responsible for running OCM in each strategic programs and how the COE exercises strategy and oversight of the broader OCM community at KPMG; What tools and accelerators do we currently have to drive adoption and how do we best leverage those investments (i.e., WalkMe, Trailhead)
Develop stakeholder plans that are integrated across organization design, culture, behavior, change management, change leadership and all organization development activities to support business strategy and change initiatives; partner with stakeholders to create and execute detailed change management plans for digital initiatives
Manage an effective team dedicated to fulfilling the organization's mission through highly successful program implementation, team engagement and continuous improvement; creating a culture of transparency and communication throughout the organization; Assign the right people to the right projects at the right time within budget and timelines; ensure team members have skills and tools to perform their jobs, acting as point of escalation to senior leadership
Set goals, offer feedback, source developmental opportunities and provide long-term career guidance to counselees and others across the department; integrate new team members and connect them to the resources and opportunities to help further their development and career goals; regularly engage with counselees and those they work with to help them continuously improve
Additional Responsibilities for Executive Director
Lead Digital Business Transformation change requiring adoption and integration of modern SaaS (example: Salesforce, ServiceNow, S4/Hana), new processes, data insights and alignment of delivery model.
Develop and sustain a comprehensive, integrated change management plan for all major digital initiatives, inclusive of influencing change team outside of the COE to achieve results
Minimum twelve years of expert-level knowledge of program, project and change management and associated methodologies, techniques, processes and approaches
Bachelor's degree from an accredited college/university; master's degree from an accredited college/university is preferred
Experience leading successful transformations of large scale by linking business priorities with results-oriented change solutions.
Ability to excel and collaborate in a highly diverse, complex, matrixed organization (multi- line of business) while building and leading high-performance teams
Experience building and leading program level Change Management Office (CMO) with the ability to create, develop, lead and execute innovative change strategies
Exceptional verbal/written communication and ability to develop productive relationships
Additional Qualifications for Executive Director
Minimum fifteen years of expert-level knowledge of program, project and change management and associated methodologies, techniques, processes and approaches
Strong ability to collaborate, direct, motivate and empower others to work towards the organization's goals
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).