Sr Business Control Specialist - Operations Issue Management

at Bank of America in Newark, Delaware, United States

Sr Business Control Specialist – Operations Issue Management

Charlotte, North Carolina;Addison, Texas; Tampa, Florida; Newark, Delaware

Job Description:

The Issues Management Resolved by Line of Business team sits within the Global Operations Business Controls, Remediation and Regulatory Engagement Team,which is part of the Global Operations Management, Resiliency and Client Programs organization.

The Senior Business Control Specialist is responsible for the validation of evidence submitted to resolve Audit Issues and evaluation of Issue summaries, risk justification scoring and action plans. Candidate will deep dive into the subject matter of all assigned audit Issues, challenge gaps in evidence expectations based on prior experience or the latest risk trends, be intellectually curious, relentless in pursuing the facts, and have unwavering confidence in communicating their point of view.

Some Duties & Responsibilities:

+ Ensure that the supporting evidence provided by process owners for milestones are on-time and adequate

+ Provide final approval to resolve/close for an assigned issue portfolio, including both management and audit-identified issues

+ Provide issue status updates to management

+ Perform periodic reviews of resolved and closed Issues todetermine if processes and controls are still in place to support the remediation effort.

+ This role is an individual contributor position

Required Skills & Abilities:

+ Workingknowledge of issues management and platforms and tools used

+ Ability to establish credibility at all levels of the organization and influence others to achieve goals without a direct reporting relationship

+ Ability to challenge in a firm, but non-confrontational manner

+ Ability to multi-task across multiple open audit issues that are at various stages of completion

+ Ability to execute with accuracy, precision, and attention to detail

+ Able to deliver quality work timely and independently

+ Proactive approach – ability to connect the dots, look across, and a love of problem-solving

+ Competency with Microsoft Office: Outlook, Word, PowerPoint, Excel

Job Band:

H5

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Issues Management Resolved by Line of Business team sits within the Global Operations Business Controls, Remediation and Regulatory Engagement Team,which is part of the Global Operations Management, Resiliency and Client Programs organization.

The Senior Business Control Specialist is responsible for the validation of evidence submitted to resolve Audit Issues and evaluation of Issue summaries, risk justification scoring and action plans. Candidate will deep dive into the subject matter of all assigned audit Issues, challenge gaps in evidence expectations based on prior experience or the latest risk trends, be intellectually curious, relentless in pursuing the facts, and have unwavering confidence in communicating their point of view.

Some Duties & Responsibilities:

+ Ensure that the supporting evidence provided by process owners for milestones are on-time and adequate

+ Provide final approval to resolve/close for an assigned issue portfolio, including both management and audit-identified issues

+ Provide issue status updates to management

+ Perform periodic reviews of resolved and closed Issues todetermine if processes and controls are still in place to support the remediation effort.

+ This role is an individual contributor position

Required Skills & Abilities:

+ Workingknowledge of issues management and platforms and tools used

+ Ability to establish credibility at all levels of the organization and influence others to achieve goals without a direct reporting relationship

+ Ability to challenge in a firm, but non-confrontational manner

+ Ability to multi-task across multiple open audit issues that are at various stages of completion

+ Ability to execute with accuracy, precision, and attention to detail

+ Able to deliver quality work timely and independently

+ Proactive approach – ability to connect the dots, look across, and a love of problem-solving

+ Competency with Microsoft Office: Outlook, Word, PowerPoint, Excel

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-22044670

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Thomas Hall ©

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .