ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
As Senior Project Manager, you will play a key role within ICON Central Labs by ensuring overall client happiness. You will be our client’s main contact for ICON's Central Laboratories’ services and providing day-to-day management of studies. As a trusted partner, you will attend client meetings to provide project updates. You will also be actively involved in training and mentoring junior members of the team.
Acts as our clients contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department.
Review newly assigned protocols and Amendments. Oversee and handle the completion of the Clinical Laboratory Worksheet.
Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Preparing QC materials.
Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by crafting and updating the study specific Communication and Escalation Plan. Ensure adherence to the protocol specific monitoring plan. Maintaining study files and ensuring that all appropriate documents are properly maintained. Ensure that all necessary documents are archived at study closure.
Provide Sponsors with study management reports.
Dedicatedly monitor study budget.
Set the timelines for and monitor the progress of shipment requests for storage samples and verify data.
Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting, Bid Defences or Initiations.
Develop new tools, train new employees
Performs additional relevant responsibilities as requested by management.
3-5 years’ work experience within a central laboratory environment OR extensive clinical laboratory experience.
Have a Degree in a Life Sciences or related discipline.
Customer focussed with the ability to build excellent rapport with business partners.
Excellent knowledge of Excel and PowerPoint.
Comfortable with presenting to groups.
Experience in attending Bid Defences.
Super organised and remains calm in taking care of multiple priorities and working to tight deadlines.
Passionate about developing a career within Project Management.
Travel (approximately 25%} domestic and/or international.