HomePennsylvaniaSr. Spec, Prod Svcs App Sup


Sr. Spec, Prod Svcs App Sup

Pittsburgh, Pennsylvania Jobs

15237 Jobs

BNY Mellon Jobs





Reference #: 13945Functional Title - Senior Specialist, Production Services Application SupportBNY Mellon Asset Servicing provides global solutions tailored to meet our clients' unique needs to help enhance the management, administration and oversight of their entire investment process and deliver the tools they need to expand their ability to process, monitor and measure investment data from around the world.Asset Servicing Technology Production Services is dedicated to ensuring that our technology environments are best in class. Our Production Services teams runs the systems that keep BNY Mellon running. Our mission is to deliver a full IT service management lifecycle across all run-the-bank applications and infrastructure support with the purpose of providing a controlled, secure, and predictable production environment.Role Description:Maintains and supports moderately complex applications and their operating environments.Performs complex troubleshooting as a subject matter expert in one or more applications.Works to ensure appropriate monitoring and alerting setup.Leads root cause analysis and problem management for complex problems to address underlying technical issues.Collaborates with business and application development stakeholders.Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.Monitors changes to applications and their operating environment.Analyzes any complex issues.Recommends technical solutions on application problems.Reviews and develops updates of contingency documentation and processes.Performs periodic tests of disaster recovery processes.Reviews and analyzes product migrations through all systems environments.May review and execute Change Management scripts.Leads major incident management calls for resolution of high priority incidents.May mentor or provide guidance for junior team members.Contributes to the achievement of area objectives.Requirement:Bachelor's degree in computer science or a related discipline, or equivalent work experience required. Advanced degree is beneficial.8-10 years of diverse experience in multiple areas of information technology required.Experience in the securities or financial services industry is a plus.Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forumsBNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.Minorities/Females/Individuals With Disabilities/Protected Veterans.

Job ID: 6967098202118999107



Sr. Spec, Prod Svcs App Sup

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Pittsburgh, Pennsylvania, 15237