Well established boutique Title Insurance Company is currently seeking an experienced Operations Manager for its NYC area HQ. Must be able to work well under pressure while multitasking, be self motivated and able to prioritize work with strong attention to detail. Must have strong customer service orientation with proven managerial, sales and problem solving skills. Minimum 3 years management experience within the title industry preferred.
Responsible for overseeing the operations for company within a defined area, including design, development, and servicing of all products and customers.
-Manages relationships to assure profitability; to reduce the operating loss exposure through maintaining a current knowledge of sound procedures and the automated services and products designed to eliminate errors.
-Implements and maintains product services to fully meet the needs of the existing and potential customers including product strategies and goals; pricing recommendations and promotions.
-Exercise appropriate judgment to identify and mitigate potential contingent risks.
-Applies the various escrow regulations and solicits business accordingly. Makes independent business development calls.
-Manages and closes the most complex escrow transactions in accordance with various legal codes; completes all processes independently
-Must have bachelor's degree or equivalent combination of education and experience
-4+ years of experience managing escrow/title relationships
-4+ years of sales/sales management experience
This is an excellent opportunity for the right person. Great pay and benefits.