• Responsible for the overall design of the functional Salesforce.com solution and for recommending best practice solution designs based on business needs
• Manage complex projects including responsibility for project timelines, deliverables, and resources during all project phases, from requirements gathering through go-live and post deployment client support
• Provide detailed level of support to include effort estimates and staffing decisions for proposed solutions
• Identify the gaps in the existing technical stack and organization to come up with a future state model
• Lead the team of architects, developers and BA's and support the team in clearing up any technical roadblocks
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Articulate the benefits and risks to a solution’s feasibility and functionality and continuously look to improve the delivery model and implementation process
• Contribute significantly to thought leadership across the platform including ideation and design of new accelerators
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
• Provide hands-on, expert-level technical assistance, coaching and mentoring to architects, developers, and other junior staffRequirements• At-least 10+ Salesforce certifications including Salesforce System Architect & Application Architect certifications.
• 10+ years of Salesforce experience with at-least 4 years of experience architecting & solutioning
• 6+ years of Salesforce implementation experience in an agile development environment
• 10+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience, and creating project plans
• 6+ years project management experience in a technology or consulting setting
• 6+ years leading dynamic and highly effective teams on both small and enterprise engagements, facilitate meetings, lead customer support projects, mentor teams of junior team members and effectively manage client escalations
• Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices
• Experience writing user stories to capture Salesforce requirements
• Experience designing or building Salesforce integrations with 3rd party applications
• Experience with data migrations from third party systems to Salesforce
• Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen
• Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies problem-solving skills, ability to multi-task, and a high degree of emotional intelligence
• BA/BS degree in Computer Science, Engineering, or BusinessHours40Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at ***** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.