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Conn's HomePlus

Houston, TX

Warehouse Customer Service Representative

Location16015 Cairnway Dr, Houston, Texas 77084
Employment TypeContractor
Date Posted2022-08-07
Direct Apply
Valid Through2023-05-19

Job Description:

Warehouse Customer Service Representative

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Position Summary:

Conn’s Warehouse Customer Service Representative’s role is to answer inbound calls to the warehouse and service customers’ needs in a professional manner. Scheduling deliveries and customer pickups to and from the warehouse for the customers and retail locations. Providing dispatch for the delivery drivers while they are out on routes.


  • Professionally answers incoming customer calls and resolve their issue.

  • Services customers arriving at the warehouse for customer pickups

  • Dispatch for delivery teams as they deliver products and assist with any issue.

  • Contacts customers for pre-delivery to coordinate delivery times


  • Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks.

  • Must have excellent customer service and organizational skills

  • Computer and clerical experience are preferred

  • Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time

  • Bilingual (English and Spanish) is a plus

  • High school diploma or GED is required

Conn’s HomePlus is an equal opportunity employer.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website (https://ir.conns.com/?_ga=2.*****.*****.*****-6695*****7&_gac=1.1390*****7.0bd0d6689be31e38a713b79910f725b0) and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).


Job ID: 7895341291204468592

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