The Workforce Development Administrator is responsible for leading efforts related to the implementation and creation of a shared vision, strategic plan and goals of an employer?led, industry sector?focused workforce development model.
Primary Position Tasks:
Technical support for our customers in educational programs we offer (Academy content, LMS, troubleshooting, training, etc.)
Opportunity to become an educator and get trained, certified, and instructor certified (ITQ) on pathways from Cisco, VMware, AWS and more.
Help customers with sales and services related to new instructional offerings, lab hardware and software, education registrations, and annual support agreements.
Develop, plan, facilitate, and deliver workforce training programs including The Academy Program, ThinkSmart Program, Career speakers, Internships and Capstone Programs
Partner with other departments to ensure employees have the adequate tools and training to develop professionally
Organize, plan, and execute workforce development events as necessary for various assigned projects
Participate in both onsite and offsite career fairs, college recruiting, and hiring events
Assist in developing program marketing materials including brochures, social media, and other methods to advertise program services
Coordinate job screening, interviews, and quality referrals via employment programs including, but not limited to, Hiring Our Heroes, MSSA, and Cisco Network Academy
Assist with Red River Charitable Foundation Initiatives and Scholarships including the Jeff Sessions Memorial Scholarship and Makerspace Scholarships
Align with corporate diversity initiatives and increase diverse employee talent
Represent and promote Red River by serving on task forces, committees and events
Establish and maintain strong partnerships with internal teams and external OEM partners
Gather, analyze and process workforce development program data to help drive business decisions
Participate in training of new employees
Other business duties as assigned
Minimum Education/Certification/Experience Requirements:
Experience with Cisco, VMware, and AWS Academy (or similar IT programs) as this experience will be critical for sales, service, and support of the educational programs we offer.
BS Business Administration, Computer Science, Engineering, or other bachelor’s degree with equivalent experience.
Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail
Microsoft Office skills including Excel, Word, Power Point, MS Teams, and SharePoint
Proven ability to utilize CRM and ITSM data, product documentation and other resources to research and resolve client technical issues.
Strong consulting and communication skills, both written and verbal
Strong ability to work in a team-based environment
Ability to be a self-starter and possess good time management skill
Essential Elements (Mental; Physical; Equipment used):
This position is required to sit for periods of 2-3 hours at a time. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
This candidate will operate from anywhere in the U.S. with 25% travel to customer and partner sites.
Pay Range $50,000 - $60,000
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).
Red River is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?
We work with purpose, looking to disrupt the status quo in meaningful ways.
We act with integrity, showing respect for all and demonstrating our commitment to ethics
We value collaboration and work as a team to accomplish goals
We elevate creativity, and support curiosity to re-imagine the use of technology
We have a strong work ethic, and seek continuous improvement in all we do
We embrace philanthropy, working together to drive positive change and lasting impact within communities around us